Conflict: Remaining Calm During Confrontation
Hospitality - General
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4m 8s
Master the art of conflict resolution with GotSafety's enlightening lesson on Remaining Calm During Confrontation. This insightful video training explores strategies to defuse tense situations, maintain composure, and foster constructive dialogue when faced with disagreements. Learn techniques to listen actively, manage emotions, and seek common ground to reach resolutions that prioritize workplace harmony and safety. By incorporating these conflict management skills aligned with OSHA compliance, you'll contribute to a more resilient and cooperative work environment.
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