Food Establishments: Encountering Homeless Individuals
Hospitality - General
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7m 58s
This lesson explains how to handle encounters with homeless individuals at or near food establishments. It covers how to respond with safety, respect, and professionalism while maintaining a secure environment for staff and customers. You’ll learn strategies for de-escalation, when to involve management or authorities, and how to follow company policies. The goal is to protect everyone involved while showing compassion and minimizing disruption to business operations.
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